Customer Service

My Account


“My Account” is your secure dashboard of account information and tools. With a simple login, your account information is available to you 24 hours a day. With My Account, you can:

  • Access your insurance policies
  • Contact your Claim Representative
  • View your claim information
  • View your policy premium
  • See your full transaction history
  • Sign up for automatic payments
  • View your:
    • Premium bill
    • Current balance
    • Payments received

Go Green! Stop receiving paper invoices. To enroll, log in and click on “Paperless Settings.” You can receive email notifications about new billing documents as soon as they are available on our website. All you need for clutter-free, faster billing alerts is a valid email address. To enroll, you will need to create a website account, if you don’t already have one.


To access and use this convenient and secure service, you must first register by completing the online registration form.

Register A New Account

Click here for Technical Support or call (888) 640-5840 Monday – Friday 8 AM - 6 PM ET

To bind or change your insurance coverage, please contact your Donegal Insurance Group agent. For information on reporting a claim, click Report a Claim.